Pandaexpress Com Feedback lets diners fill a short online questionnaire and receive a validation code for a free entree item or, in some cases, a free meal as printed on the receipt. The portal is reachable at pandaexpress.com/feedback and accepts responses in English and Español. A recent receipt—must be from the last 48 hours—provides either a 22‑digit survey code or a five‑digit store number to start the survey. After about three minutes of answering questions about food taste, portion size, staff friendliness, cleanliness and service speed, a unique code appears on screen for you to write on the receipt.
To claim the reward, write the displayed validation code on the same receipt used for the purchase and present to an employee at any participating Panda Express location. Staff will verify the code and hand you the entree listed on the receipt. The code remains valid for seven days after issuance. If the receipt shows only a store number, select the “Store Number” option on the survey page, enter the five digits, and complete the identical set of questions to obtain a new code. Customers 18 years or older may repeat the process using a different receipt from a new visit.
overview of the Panda Express feedback program and the free entree offer
The Panda Express feedback portal lets diners share their opinions and receive a validation code that can be exchanged for a free entree item. You only need a recent receipt and a few minutes to complete the process.
The survey is hosted at pandaexpress.com/feedback and accepts responses in English and Español. After finishing the questionnaire, a unique code appears on the screen; write on your receipt and present at any participating location.
How the survey works and why matters
When you scan or type the 22‑digit code found on your receipt, the site asks about food quality, service speed, cleanliness, and overall experience. Your answers help the chain improve its service, and the system rewards you with a validation code.
The feedback loop is short, usually under three minutes, and the reward is a free entree item listed on the receipt you used for the purchase.
What you need before you start
Gather a printed or receipt that shows either a 22‑digit survey code or a five‑digit store number. The receipt must be from a purchase made within the last 48 hours; otherwise the survey will not accept the entry.
If you bought a drink only, you still receive a valid receipt that can be used for the survey. Keep the receipt safe until you have written down the validation code.
Finding the 22‑digit survey code on your receipt
The survey code appears at the bottom of most Panda Express receipts and consists of numbers and letters without spaces. looks similar to “AB12C3D4E5F6G7H8I9J0K”.
If the code is missing, look for a five‑digit store number near the top of the receipt. This number can be used to start the questionnaire.
Panda Express Survey
Receipt With Survey Code
Receipt With Store Number
Survey tips & tricks
Follow these simple pointers to increase the chance of getting your free entree quickly.
- Write the validation code on the same receipt you used for the purchase; staff will check during redemption.
- If you do not have a survey invitation, buy a small item like a drink, keep the receipt, and use that receipt for the survey.
- You can complete the survey multiple times as long as each attempt uses a different, valid receipt.
Step‑by‑step to redeeming your free entree
These steps walk you through the entire process from opening the survey site to receiving your reward.
- Open the survey portal
Go to pandaexpress.com/feedback using any web browser. The page loads quickly and shows a clean layout.
- Enter the survey code or store number
Type the 22‑digit code in the first box or the five‑digit store number in the second box, then click “Start”. The system verifies the entry automatically.
- Answer the questionnaire
Provide honest feedback about the food taste, portion size, staff friendliness, restaurant cleanliness, and speed of service. Each question has a short multiple‑choice format, so the survey lasts about three minutes.
- Copy the validation code
After the last question, a new screen displays a unique validation code. Write this code on the receipt you kept.
- Show the receipt at the counter
Return to the Panda Express location where you made the purchase, hand the receipt to an employee, and let them verify the code. They will hand you the free entree item listed on your receipt.
Using a store number instead of a survey code
If your receipt only shows a store number, select the “Store Number” option on the survey page and enter the five digits. The system will you through the same set of questions and still generate a validation code.
Make sure the store number matches the location where you bought the food; otherwise the code may not be accepted.
Language options available
The survey portal defaults to English, but a link at the top lets you switch to Español. All questions are translated accurately, so Spanish‑speaking customers can participate without difficulty.
Switching languages does not affect the validation code; you will still receive a redeemable code after completing the survey.
Panda Express survey details at a glance
Contact for Panda Express guest care
Primary phone: 1‑800‑877‑8988
Alternative phone: 626‑799‑9898
Mailing address:
Panda Express Guest Care
P.O. Box 1159
Rosemead, CA 91770
Frequently asked questions
Below you will find answers to the most common questions about the Panda Express feedback program. Each response is written in plain language and includes practical details.
What is the Panda Express survey and what do I receive for completing ?
The survey is a short questionnaire that collects customer opinions about recent visits to Panda Express. After you answer the questions, the system generates a validation code. When you show that code on your receipt at a participating restaurant, you receive a free entree item or, in some cases, a free meal as indicated on the receipt. The reward is a thank‑you for taking the time to share your thoughts.
My receipt does not display a 22‑digit survey code. Can I still take the survey?
Yes. If the receipt lacks the long code, look for a five‑digit store number, typically printed near the top. Choose the “Store Number” entry field on the survey page, type the digits, and continue. The questionnaire will be the same, and you will still get a validation code at the end.
How long after my purchase can I submit the survey?
The receipt is valid for 48 hours from the time of purchase. You must log into the survey portal and complete the questionnaire within that window; otherwise the system will reject the entry. Plan to finish the survey as soon as possible, ideally on the same day you dine.
Can I complete the survey more than once?
You may take the survey multiple times, but each attempt must use a different, valid receipt. The system checks the receipt date and code, so reusing the same receipt will not generate a new validation code. Use receipts from separate visits to increase the number of rewards you can collect.
What should I do if I have trouble accessing the survey website?
If the site does not load, try refreshing the page or using a different browser. You can call the customer‑service line at 1‑800‑877‑8988 for assistance; the representative can provide a validation code over the phone after you share your feedback. Write the code on your receipt and redeem at the restaurant as usual.